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Frequently Asked Questions
Are you a trading company or a factory?
We are an OEM manufacturer focusing on medical needle and metal tube processing. All products are custom-made according to customers' drawings or samples. We can provide stock needle samples for testing before mass production.
What are your technical advantages in tube processing?
We specialize in small metal tube and stainless steel needle processing. We can achieve a minimum outer diameter of 0.18mm and a wall thickness as thin as 0.05mm.
Do you require drawings for quotation and production?
Yes, as all products are customized, we need either drawings or samples. For simple requests like tube cutting, we need exact data, and our engineers will provide a technical drawing for confirmation.
What materials and surface treatments do you offer?
We work with Stainless Steel, Nitinol, Brass, Aluminum, and Copper. Available treatments include sandblasting, polishing, knurling, laser marking, and more.
What are your payment terms?
We accept T/T, Western Union, and Paypal. For tooling, full payment is required. For goods under 1500 USD, full payment is needed; over 1500 USD, we accept a 50% deposit with the balance due before shipping.
What is the standard delivery time?
The delivery time usually ranges from 5 to 25 days, depending on the specific order quantity and processing requirements.