Can you provide samples and what is the cost?
Standard items are free; you only need to cover the express shipping fee. If you have a freight account (Fedex, DHL, TNT), no charge applies. Customized samples require a sample fee.
What is the lead time for sample delivery?
Typically, samples are ready within 5-7 days after the sample fee is received.
How long does bulk delivery take?
Generally, we can manufacture orders of up to several thousand items within 15-30 days after order confirmation.
Is it possible to customize products with my own logo?
Yes. You can either send us your label design for us to produce and apply, or send us your finished labels for application.
What is your Minimum Order Quantity (MOQ)?
For OEM services, the general MOQ is 500pcs per color. For smaller requests, we can offer sublimation printing directly.
What are your accepted payment terms?
We accept T/T, L/C, or a 30% deposit before production with the remaining 70% balance due before shipping or against the B/L copy.