❓ FAQ
Q1: What metal materials and related services can you provide?
We supply a full range of metal materials, including steel pipes, steel plates, and profiles, and offer integrated services such as precision machining and metal stamping.
Q2: What types of customization requirements do you support?
We provide customized solutions based on dimensions, tolerances, material requirements, and application scenarios, covering complex special-shaped parts and high-performance products.
Q3: What is your Minimum Order Quantity (MOQ)?
The MOQ varies by product type, usually 500 units for standard products. We accept small-batch trial orders of 1-100 units for quality verification.
Q4: Can you provide samples and how is the fee calculated?
We provide up to 2 free samples for standard products (courier fee excluded). For customized samples, a reasonable fee is charged which can be deducted from official orders.
Q5: Which international quality standards do your products comply with?
Our products comply with international standards such as ASTM, DIN, JIS, and ISO. We can also meet EU REACH, RoHS, or US FDA requirements upon request.
Q6: What are the typical lead times for orders?
In-stock standard products ship within 48 hours. Mass production takes 10-15 working days, while customized products take 15-30 working days.